Magius Privacy Policy

At Magius, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal data when you access and use our platform at magius.com. By completing your Magius casino registration or continuing to use our services, you confirm that you have read and understood this policy. We are committed to handling your information responsibly and in compliance with applicable data protection laws, including the principles outlined by the Anjouan Gaming Authority, under which we operate our licence.

1. Who We Are

Magius Casino is operated by Mondero Enterprises LTD and Luxerino Ltd, registered in the Marshall Islands and Anjouan respectively. Our platform is available at magius.com and, for our Dutch-speaking players, at magiuss.nl. We serve players worldwide — with localised experiences available in English, Dutch, and multiple other languages. For questions about this policy or your personal data, you can reach us at support@magius.com.

2. Information We Collect

When you use our services — whether you're checking your Magius login, making a deposit, or claiming a Magius bonus — we may collect the following categories of information:

2.1 Information You Provide Directly

  • Your full name, date of birth, and contact details provided during registration
  • Your email address, phone number, and home address
  • Payment and financial information submitted when you make a Magius casino deposit or request a withdrawal
  • Identity verification documents submitted as part of our KYC (Know Your Customer) process
  • Communications sent to our 24/7 live chat or via email to our support team

2.2 Information We Collect Automatically

  • IP address, device type, browser type, and operating system
  • Session data, login timestamps, and navigation patterns across our site
  • Game activity, including your interaction with Magius games, Magius slots, and live casino titles
  • Cookies and similar tracking technologies (see our Cookie section below)
  • Referral source and any Magius promo code or Magius bonus code used during sign-up

3. How We Use Your Information

We use the data we collect to provide you with a safe, personalised, and enjoyable experience at Magius Casino. Specifically, we process your information for the following purposes:

  • To verify your identity and process your Magius casino sign up or Magius casino sign in
  • To process deposits, manage withdrawals, and monitor Magius withdrawal time efficiently
  • To communicate with you about your account, bonuses such as the Magius no deposit bonus, and promotional offers
  • To deliver our loyalty programme, including VIP manager access and personalised cashback rewards
  • To detect, investigate, and prevent fraudulent activity, money laundering, and other prohibited behaviour
  • To comply with our obligations under our gaming licence and applicable anti-money laundering regulations
  • To improve our platform performance, game offerings, and overall user experience
  • To respond to your queries submitted through live chat or email support

4. Cookies and Tracking Technologies

At Magius, we use cookies and similar technologies to enhance your browsing experience and analyse how our platform is used. Cookies help us remember your preferences, keep you logged into your account, and serve relevant content. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period).

You may control or disable cookies through your browser settings; however, please be aware that disabling certain cookies may affect the functionality of our platform, including the ability to access your Magius online casino account. By continuing to use Magius Casino with cookies enabled, you consent to our use of these technologies.

5. Legal Basis for Processing

We process your personal data on the following legal grounds:

  • Contractual necessity — to fulfil our obligations when you use our services
  • Legal obligation — to comply with our gaming licence issued by the Anjouan Gaming Authority and applicable financial regulations
  • Legitimate interests — to prevent fraud, improve our services, and maintain the security of our platform
  • Consent — where you have explicitly agreed to specific processing activities, such as receiving marketing communications

6. Sharing Your Data

We do not sell your personal data to third parties. However, we may share your information with trusted partners and service providers in the following circumstances:

  • Payment processors and banking partners to facilitate your deposits and withdrawals (including crypto and card providers)
  • Identity verification and KYC service providers to validate your account as part of our Magius casino compliance obligations
  • Game software providers from our network of 70+ studios, including Microgaming, NetEnt, Playtech, and Evolution Gaming
  • Fraud prevention and risk management services
  • Regulatory authorities when required by law or as part of our licensing obligations
  • Our affiliate programme partners, strictly in accordance with applicable data protection rules

7. Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period thereafter, in accordance with our legal obligations. Records related to financial transactions and identity verification may be retained for up to five years following account closure, as required by anti-money laundering legislation. You may request deletion of your data subject to applicable legal retention requirements.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data held by Magius:

  • The right to access a copy of the personal data we hold about you
  • The right to correct inaccurate or incomplete information
  • The right to request deletion of your data where we no longer have a lawful basis for processing it
  • The right to object to or restrict certain types of processing
  • The right to data portability where technically feasible
  • The right to withdraw consent for marketing communications at any time

To exercise any of these rights, please contact us at support@magius.com. We will respond to your request within a reasonable timeframe and in accordance with our obligations under applicable law.

9. Security of Your Data

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. Our platform uses SSL encryption to secure data in transit, and access to personal data is restricted to authorised personnel only. While we take every reasonable precaution, no method of electronic transmission or storage is entirely risk-free, and we encourage you to keep your login credentials confidential.

10. Children's Privacy

Our services are strictly intended for adults aged 18 and over. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that a minor has registered an account or provided us with personal data, we will take immediate steps to close the account and delete the associated information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. When we make material changes, we will notify you by posting the updated policy on our website or, where appropriate, by contacting you directly. We encourage you to review this page periodically to stay informed about how we protect your data.

12. Contact Us

If you have any questions about this Privacy Policy or the way we handle your personal data at Magius, please do not hesitate to get in touch with our support team. We are available 24/7 via live chat at magius.com, or you can reach us by email at support@magius.com. Your trust matters to us, and we are always here to help.